Direct
Diabetic Supplies 100% Guarantee
Direct Diabetic Supplies guarantees
your complete satisfaction on all diabetes testing supplies. If you are
not 100% satisfied with your shipment simply call one of our Customer
Care Representatives Toll Free at 1 (800) 952-6238 within
180 days of your shipment.**
**Some restrictions may apply.
Applies only to diabetes testing supplies.
Direct Diabetic Supplies, Inc. Pledge of
Privacy and Security
Direct Diabetic Supplies, Inc. respects your privacy
We have created this privacy statement to
describe how your personal information is protected on our web site,
www.diabeticsolution.com.
Questions regarding this statement should
be directed to:
customerservice@diabeticsolution.com
Phone: 1-800-952-6238
3600 S Congress Ave Ste G
Boynton Beach, FL 33426
Direct Diabetic Supplies, Inc. will only share your information with
outside parties in ways that are described in this privacy statement or
if we are required to do so by law.
What Information is
collected and how is it used?
We collect contact information such as your name, mailing address, email
address and phone number as well as health and insurance coverage
information. This information is used to determine if you qualify for
insurance reimbursement should you choose to order products from Direct
Diabetic Supplies, Inc. This information may also be used to inform you
which products are covered and to save you paperwork by submitting your
insurance claims for you.
We provide email links to allow you to contact us directly with any
questions or comments you may have. We read every message and try to
reply promptly to everyone. This information is used to respond directly
to your questions or comments. We may also file your comments to improve
the site and program, or we may discard the information. Your personal
information will not be shared with third parties without your explicit
permission.
As a member, you may receive free updates, product specials, and other
diabetes educational materials. Your email address is used to send you
this information.
This web site may log IP addresses and browser types for systems
administration purposes. These logs will be analyzed to improve the
value of materials available on the web site. A user’s session may be
tracked, but the user will be anonymous. We do not link IP addresses to
any personally identifiable information. This Web site does not use
cookies.
This web site contains links to other useful web sites. Please note that
these web site privacy policies may differ from ours. We encourage you
to read the privacy statement of any web site you visit.
Choices Regarding the
Use of Your Information
If you wish to unsubscribe from your receiving free updates and diabetes
information, you need only reply to the email with the world
“Unsubscribe” in the subject line. Or you may call our customer service
department.
To cancel any Direct Diabetic Supplies, Inc. service, simply contact our
customer service department. Phone:
1-800-952-6238
customerservice@diabeticsolution.com.
If you wish to receive information from our
selective list of partners about special products of interest to people
with diabetes, you may “opt in” to have your name, address and email
shared. Simply check the appropriate box on your enrollment application.
How
to Access and Update User Information
To update
any information you have provided to Direct Diabetic Supplies, Inc.,
either through this web site, or by mail or phone, simply contact our
customer service department. Call toll-FREE:
1-800-952-6238
during office hours.
Email:
customerservice@diabeticsolution.com
Security
Protecting your privacy is a top priority at Direct Diabetic Supplies,
Inc. We have taken careful measures to prevent the loss, misuse, and
alteration of your information. Once we receive your information through
our web site or by phone or mail, it is stored behind a firewall. All
Direct Diabetic Supplies, Inc. employees are aware of our privacy and
security policies. Your information is only accessible to those
employees who need it in order to perform their jobs.
Notification of Changes
If this privacy policy changes in any way, we will post a prominent
notice on our web site notifying users of the change.
If you feel that Direct Diabetic Supplies, Inc. has not complied with
any policy outlined in this privacy statement, please contact us
immediately.
Phone: 1-800-952-6238;
Email:
customerservice@diabeticsolution.com
Click here for our Notice of Health
Information Privacy Practices
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